At Femmora, your satisfaction means everything to us 💖. We want you to shop with confidence, so if something isn’t quite right, we’re here to help.

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1. Returns

• You can request a return within 7 days of delivery.

• Products must be unused, with original tags and packaging.

• Return eligibility will be clearly mentioned on each product page (some items, like certain accessories or sale items, may not be returnable).

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2. Exchanges

• We’re happy to offer an exchange if you need a different size, style, or color.

• Please note: exchanges may take additional time depending on availability, but we’ll keep you updated every step of the way.

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3. Refunds

• Once we receive and inspect your returned item, we’ll issue a full refund to your original payment method.

• Refunds usually take 5–7 business days to reflect, depending on your bank or payment provider.

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4. Return Shipping

• Good news! We cover the return shipping cost — so you can shop worry-free.

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5. Damaged or Wrong Items

• If your order arrives damaged or incorrect, don’t worry — we’ll replace it at no extra cost. Just contact us within 7 days of receiving your order.

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6. How to Start a Return

Simply email us at connectfemmora@gmail.com with:

• Your order number

• The item you’d like to return or exchange

• Reason for return

Our support team will guide you through the quick and easy process.

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7. Our Promise

We want you to love your Femmora experience. If you ever have concerns, we’re just one message away at connectfemmora@gmail.com.

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